● MAGNETIC FIELD ACTIVEMOVE YOUR CURSOR THROUGH THE NAME2026 · WUXI


Closed 500+ enterprise tickets at Microsoft's Global Technical Support Center, then delivered WMS rollouts for factories in the Netherlands and Japan. TEM-8 and JLPT-N2, weaving LLMs and AI coding agents into everyday support, docs and cross-language work — making sure every delivery has a little craft to it.

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01

Results

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BEFOREAFTER
Babypark — EU Warehouse Digitalization
Steered a staffing & resource crisis with proactive risk reporting; delivered Phase 1 (RMB 55M) on time and won a customer-initiated Phase-2 reorder.
2025
AFTER · result
BEFORE · original
BEFOREAFTER
Honda · Kawasaki — Japan Plant WMS
Tailored a MIX PRO line for Japanese OEMs; shipped 1 MIX PRO + 1 GTP warehouse, trilingual (CN/EN/JP) docs, trained 30+ users, RMB 45M.
2025
02

Force Field

chips are magnetic — hover slowly
WMS / WCSAzureMicrosoft 365.NETPythonWebView2L2-L3 SupportEnglish · TEM-8Japanese · N2AI Workflow
03

Orbits

4+ yrs · global B2B
Overseas Implementation Engineer · WCS / WMS
Zhongding Intelligent · Wuxi
Feb 2026 — Now
WMS Implementation Engineer
Suzhou Mushiny · Suzhou
May 2025 — Feb 26
Senior Technical Support Engineer · Edge / Azure
Shanghai Wicresoft · MS Global Support Center
Jan 2022 — Apr 25
B.A. Business English
Huaiyin Normal University
2018 — 22
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